Legal

Terms of Service

Last updated: 27 August 2026

These terms govern the use of this website and of the software AVENTO d.o.o. provides — aRento and EddyCross. Where we have signed a separate written agreement with a customer, that agreement takes precedence over anything here.

Who we are

Provider

AVENTO d.o.o. (AVENTO društvo s ograničenom odgovornošću za usluge)

Registered seat

Viganj 201, 20250 Orebić, Croatia

Office

Ulica Vilima Korajca 33, 10090 Zagreb, Croatia

OIB / VAT

47849256947 / HR47849256947

Court register

Commercial Court in Dubrovnik, MBS 090016254. Share capital €2,650.00, paid in full.

Contact

Through the contact form, or by post to the registered seat above.

The services

aRento is business software for running accommodation: reservations, occupancy, guests, invoicing and day-to-day operations. EddyCross is software for eddy current inspection. Both are sold to businesses. They are not consumer products, and nothing here is intended to affect the rights of a guest who stays at a property our customer operates.

Accounts

Accounts are created for named people, and the person named is responsible for what is done under their sign-in. Credentials must not be shared. Tell us promptly through the contact form if you believe an account has been compromised.

Customers decide which of their staff get which permissions. Where the software separates a sensitive capability behind its own permission, that separation exists for a reason and we recommend honouring it.

Acceptable use

You agree not to:

• use the services unlawfully, or to store data you have no right to hold;
• attempt to gain access to another customer's data;
• probe, load-test or interfere with the service without our written agreement;
• reverse engineer, resell or sublicense the software except where the law permits it regardless.

Your data

The data you enter remains yours. We process it to provide the service, and as described in our Privacy Policy. Where you enter personal data about other people, you are the controller and we act as your processor under a data processing agreement.

You are responsible for having a lawful basis for the data you put in — particularly guest identity documents and anything else the law treats as sensitive.

Bank connections

Where you connect a bank account, this is what you are agreeing to:

• Access is read-only. aRento can display balances and transactions and can do nothing else. It cannot initiate a payment or alter anything at your bank.
• You authenticate at your own bank. We never receive your bank credentials.
• Connections are made through Enable Banking Oy, licensed for account information services under PSD2. Their handling of the data is governed by their own terms.
• Figures shown in aRento are a copy of what your bank last served, not a live reading. Banks limit how often account data may be fetched, so a balance can legitimately be hours old — the screen always says when it was last read. For anything that matters financially, your bank's own statement is the authoritative record.
• You may withdraw consent at any time. Consent also expires on its own, within 180 days at most, as PSD2 requires.

Availability

We aim to keep the services running and to give notice of planned maintenance, but we do not promise uninterrupted availability. Parts of the service depend on third parties — banks, tax authorities, the tourist registry — and those can be unavailable for reasons outside our control.

Statutory reporting

aRento can help you meet Croatian obligations for guest registration and invoice fiscalisation. The obligation remains yours. We provide the mechanism and report failures where we can detect them; we do not accept responsibility for a filing that was not made, or was made incorrectly from the data supplied.

Fees

Fees, billing periods and any trial are set out in the applicable order or agreement. Charges are exclusive of VAT unless stated otherwise.

Liability

Nothing in these terms excludes liability that cannot lawfully be excluded, including for death or personal injury caused by negligence, or for fraud. Subject to that, we are not liable for indirect or consequential loss, or for loss of profit, revenue or data, and our total liability in any twelve-month period is limited to the fees you paid us in that period.

Term and termination

Either party may terminate as set out in the applicable agreement. We may suspend an account that is being used in breach of these terms, giving notice where it is reasonable to do so. On termination you may export your data; after a reasonable retrieval period we delete it, subject to the retention periods in our Privacy Policy.

Changes

We may update these terms. The date at the top shows when. Where a change materially affects customers, we will tell them directly rather than relying on them noticing.

Governing law

These terms are governed by Croatian law. Disputes fall to the court competent for our registered seat, the Commercial Court in Dubrovnik, without prejudice to any mandatory protection available to a party in its own country.